PRIVACY POLICY
Effective Date: August 31, 2026
Website: https://pathoosmalabarspices.com/
Introduction
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Delicious collects, uses, shares, or otherwise processes your personal information through our website https://pathoosmalabarspices.com/, its mobile application, and m-site (hereinafter referred to as the “Platform”).
By visiting the Platform, providing your information, or availing our products or services, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and applicable service/product terms. If you do not agree, please do not access or use our Platform.
1. Collection of Your Information
When you use our Platform, we collect and store the information provided by you from time to time. In general, you can browse the Platform without revealing your identity or personal information. Once you share your personal data, you are no longer anonymous to us. Where possible, we indicate required and optional fields.
We collect personal information (such as email address, delivery address, name, phone number, and payment details) when you set up an account, contact us, or place an order. We may track buying behavior, browser information, IP address, and platform usage to better understand and serve our users. If you correspond with us via email, chat, or leave feedback, we retain that information as necessary to provide customer support and troubleshoot issues.
2. Use of Personal & Demographic Data
We use your personal information to fulfill orders, process payments, enhance customer experience, resolve disputes, measure interest in our spice products, and inform you about online and offline offers.
With your consent, we may access device location, contact information, or send updates via SMS, email, or instant messaging platforms like WhatsApp. You may opt out of receiving promotional marketing communications at any time.
3. Cookies
We use data collection devices such as “cookies” on certain pages of the Platform to analyze web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing services without containing personal data. We also use third-party analytics tools, such as Google Analytics, to understand customer site interactions. You can decline or delete cookies through your browser settings.
4. Sharing of Personal Information
We may share personal information with business partners and logistics providers strictly to enable order fulfillment, process payments, facilitate customer service, and comply with legal obligations. We do not disclose your personal information to third parties for their independent marketing or advertising purposes.
We may disclose personal information if required by law, court orders, or law enforcement agencies to enforce our terms, respond to legal claims, or protect the safety of our users.
5. Security Precautions
We maintain reasonable physical, electronic, and procedural safeguards to protect your personal information. Whenever you access your account or transact on our Platform, we offer the use of secure servers. However, transmission over the internet carries inherent security risks, and users are responsible for safeguarding their login credentials
6. Choice / Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional and marketing-related) communications from us after setting up an account. You can unsubscribe at any time using the link in our emails or by contacting customer support.
7. Children's Information
We do not knowingly solicit or collect personal information from individuals under the age of 18. Use of our Platform is restricted to individuals who can form legally binding contracts under the Indian Contract Act, 1872. Minors may use our Platform only under the supervision of a parent or legal guardian.
8. Data Retention
We retain your personal information in accordance with applicable laws for no longer than required to fulfill the purposes for which it was collected. We may retain data if necessary to prevent fraud, comply with legal obligations, or in an anonymized form for research purposes
9. Changes to this Privacy Policy
Please review our Privacy Policy periodically for updates. We may modify this policy to reflect changes in our information practices, with significant updates notified directly on our Platform or via email where required by law.
10. Contact & Grievance Queries
If you have queries, concerns, or complaints regarding the collection or usage of your personal information under this Privacy Policy, please contact us at:
- Company Name: Delicious
- Address: HSR Complex, Pulanjida Jn, Payangadi Taliparamba Road, Payangadi, Kannur Dt, Kerala 670 303
- Phone: +91 8547347749
- Email: info@pathoosmalabarspices.com
PATHOOS MALABAR SPICES
Authentic Malabar spices, prepared in small batches with traditional flavours
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CONTACT US
Payangadi, Kannur, Kerala, India
+91 85 4734 7749
info@pathoosmalabarspices.com
© 2026 Pathoos Malabar Spices — an online store managed and operated by Delicious, a sole proprietorship owned by Muhammed Ashraf Chombalan. All rights reserved.